Yes. Simply fill in the online contact form and our team will get back to you as soon as possible.

We offer free islandwide shipping within Singapore. See our Shipping Policy for details.

Orders are typically delivered within 1–3 business days in Singapore after payment confirmation. Delivery times may be longer during peak periods or promotional events. See our Shipping Policy for details.

At the moment, we only ship within Singapore. Please refer to our Shipping Policy.

Yes. Tracking details will be provided once your order has been shipped.

Simply choose your preferred pack, add it to cart, and proceed to checkout.

If you need to make a change, please contact us as soon as possible at hello@keaelle.com. Once an order has been processed or shipped, we may not be able to make changes.

We accept major payment methods available at checkout.

Yes. Payments on our website are processed through secure checkout systems, and your credit card details are not stored by us.

Keaelle is designed for adults who want a simple daily collagen ritual that fits easily into modern life.

Keaelle is a daily collagen drink in sachet form.

Enjoy one sachet daily, chilled or at room temperature, at any time that fits your routine.

You can enjoy Keaelle in the morning, afternoon, or evening. Choose the time that works best for your lifestyle.

Keaelle is designed for daily use. Enjoy one sachet daily, chilled or at room temperature, at any time that fits your routine.

Store in a cool, dry place away from direct sunlight.

Keaelle has a refreshing honey citrus flavour designed to be easy to enjoy daily.

If you are pregnant, breastfeeding, taking medication, or have a medical condition, please consult your doctor before use.

Marine tripeptide collagen is the core collagen ingredient used in Keaelle. It is included in a daily sachet format designed for convenient routine use.

Each sachet contains 5000mg marine tripeptide collagen, 250mg vitamin C, 30mg Gac fruit extract, and selected supporting ingredients.

Each Keaelle sachet contains 5000mg marine tripeptide collagen.

Keaelle is low in sugar.

No. Keaelle is made without preservatives and without artificial colouring.

Keaelle is formulated without soy or dairy and is gluten-free.

Please refer to our Refund Policy for full details. If you have any questions about your order, contact us at hello@keaelle.com.

If there is an issue with your order, please contact us with your order number and details. You can also review our Refund Policy.

Please contact us as soon as possible at hello@keaelle.com with your order number and clear photos of the item received.

Subscribe & Save lets you receive Keaelle on a recurring schedule at a better value.

Yes. You can manage your subscription according to the terms shown at checkout or in your customer account.

Yes. You can manage or cancel your subscription according to our subscription terms.